Stingray City – Your Top Questions

At what times do your tours run?

Cruise ships visit Grand Cayman at various times, and we fit our tours to Stingray City around these. Hence we do not run the tours to Stingray City at specific times each day. We fit in our tours to suit you, and you will find that your specific tour times fit in perfectly with your cruise ship arrival and departure times. You will be advised about your specific tour times in your confirmation email. The tour times we give you are in local (Cayman) time, but we also tell you what time that will be in your own ‘Ship Time’ (if there is a difference).

How much does your tour cost?

Our snorkelling and Stingray City tour costs $49 for adults (over 12 years) and $35 for children (4-11 years). Infants (up to 3 years) go free. (Prices are in US dollars.)

How long does the tour last for?

Our Stingray City tour lasts about 3 hours, of which you will be snorkeling for about 45 minutes, with a further 45 minutes with the stingrays at Stingray City. The rest of the time we spend motoring out and back, whilst you enjoy the beautiful views. (And no – you will not miss your last tender – we make sure of it!)

If I go on your tour I’m worried I could miss my last tender.

You won’t. We have over 10 years experience running boat tours for cruise ship passengers, and in this time no-one has ever missed their last tender. We keep fully up-to-date with all cruise ship arrival and departure times including schedule changes, and will make sure you are back in plenty of time. Just relax and let us take care of you! 🙂

Do you provide snorkelling equipment?

Yes we provide masks, snorkels, fins and life vests for everyone. We have all equipment in children’s sizes as well.

How can I make a reservation?

Use our simple online reservation form, or call or email if you prefer:

How do I find you?

We will be waiting for you at the cruise terminal to pick you up, and are clearly visible. But if you prefer to make your own way, please click here for a map to the Yacht Club where our tours commence.

All Frequently Asked Questions

Is it dangerous to play with Stingrays at Stingray City? Could I get stung like Steve Irwin?

No, it is not at all dangerous. These stingrays are very friendly and have been hand fed by humans for over 35 years. They see large numbers of people on a daily basis. They associate human interaction with free food and seem to love being in our arms. Stingrays are not naturally aggressive.

Stingrays are named after the barb or stinger located half way down their tail. On your journey out, we give you a full briefing on how to move around safely on the sandbar, to ensure you don’t hit the barb by accident. We show our stingrays the love they show us, and handle them with the respect they deserve.

There is no need to be nervous but, if you prefer, you can sit and watch the stingrays from the boat, or stand in the water a little way away from where they congregate. We’ve seen plenty of people build their confidence during the trip, and by the end are holding their very own stingray!

Learn more about the stingrays of Stingray City

Are these stingrays wild, or is Stingray City artificial in some way?

Stingray City is a natural place, where you will interact with stingrays in the wild. Stingray City is not an artificial environment, and the stingrays you will meet roam free, visiting us of their own accord. They are in no way restrained or contained at any time.

But unlike wild animals who are wary of people and prefer to keep their distance, this family of stingrays has over many generations grown used to the presence of people, and are completely at ease with us. To them, you are potentially holding a free meal, and they are genuinely pleased to see you.

At what times do your tours run?

Cruise ships visit Grand Cayman at various times, and we fit our tours to Stingray City around these. Hence we do not run the tours to Stingray City at specific times each day. We fit in our tours to suit you, and you will find that your specific tour times fit in perfectly with your cruise ship arrival and departure times. You will be advised about your specific tour times in your confirmation email. The tour times we give you are in local (Cayman) time, but we also tell you what time that will be in your own ‘Ship Time’ (if there is a difference).

How much does your tour cost?

Our three hour snorkelling and Stingray City tour costs $49 for adults (over 12 years) and $35 for children (4-11 years). Infants (up to 3 years) go free. (Prices are in US dollars.)

How long does the tour last for?

Our Stingray City tour lasts about 3 hours, of which you will be snorkeling for about 45 minutes, with a further 45 minutes with the stingrays at Stingray City. The rest of the time we spend motoring out and back, whilst you enjoy the beautiful views.

How do I find you?

We will be waiting for you at the cruise terminal to pick you up, and are clearly visible. But if you prefer to make your own way, please click here for a map to the Yacht Club where our tours commence.

If I go on your tour I’m worried I could miss my last tender.

You won’t. We have over 10 years experience running boat tours for cruise ship passengers, and in this time no-one has ever missed their last tender. We keep fully up-to-date with all cruise ship arrival and departure times including schedule changes, and will make sure you are back in plenty of time. Just relax and let us take care of you! 🙂

Do you provide snorkelling equipment?

Yes we provide masks, snorkels, fins and life vests for eveyone. We have all equipment in children’s sizes as well.

How can I make a reservation?

Use our simple online reservation form, or call or email if you prefer:

Can I still book even though it’s the last minute?

Yes. Many people do, and often get replies to their reservation while on the ship.

What do I need to tell you when I make a reservation?

The name of your ship or hotel, date and time of arrival, duration of your stay, whether or not you need transport, and number of people.

What is you Cancellation Policy?

Please see our Cancellation Policy on our Terms and Conditions page.

Can I still reserve a place on your Stingray City tour even though I’m not on a cruise ship?

Yes. We also cater for people staying in Grand Cayman. Reserve online, mentioning the date you would like to book and where you are staying, duration of stay and if you require transport. We will advise you on dates, time and availability. You can also telephone us on-island on 925-5542. Look for our rack cards in the hotels and condos or ask your concierge.

Where do I find out about the tour and prices?

Click on “about the tour” in the menu bar above for everything you need to know.

What are the advantages of your tour compared to the tour offered by the cruise ship?

Moby Dick Tour
  • Stingray food provided to attract the rays.
  • Half the price with a smaller group.
  • Large swim platform with wide ladders.
  • Help with taking your own photographs.
  • High staff to customer ratio. We teach you how to hug, kiss and feed our friends. Lots of information and education about the stingrays.
Cruise Ship Tour
  • No food is provided to feed the stingrays.
  • Twice the price in a crowd of 100 others.
  • Difficult access to the water.
  • Photographer trying to sell you pictures.
  • Few staff members helping customers. Focus on large numbers of customers rather than customer experience.

Be sure to check out Cruise Critic or Trip Advisor for independent reviews from satisfied customers who have enjoyed our tours over the last ten years.

Do I need to wear a wetsuit?

No, the water is lovely and warm, usually about 28 degrees. It can sometimes be breezy at Stingray City, so if you particularly feel the cold, you may wish to bring your own wetsuit. Normally, however, you will not need one.

Can my Grandfather and infant enjoy your tour? Are there age limits?

No age limits. 9 weeks to 90 years, we have safely entertained them all.

Can come on the tour if I have a disability?

Yes. We have taken blind people, people in wheelchairs and people with a range of other disabilities. Whatever your specific needs, we will do our best to help you enjoy your tour safely. Please contact us before reserving your tour so we can discuss your requirements and advise accordingly.

Does it matter that I am very heavy or obese?

Our swim ladders have a 300lb weight limit, so if you are heavier than this you will not be able to enter the water. There are also safety issues should a very heavy person require assistance in the water, as it may then become difficult for our staff to help; conditions at sea on the day also play a part in this. Very large people may also have difficulty in boarding our bus or the boat itself, or in moving around on the boat. As the safety of our passengers, crew and boat must remain our number 1 priority, we reserve the right not to take people we consider unsuitable due to their weight. If you have any concerns regarding this, please contact us and we can advise accordingly.

Can I still come on the tour if I can’t swim?

Yes, if you wish. Stingray City is in about 3 feet of water. The snorkeling site is in about 7 feet. We have snorkeling vests to permit non-swimmers to enjoy this part of the tour as well. We just ask that you know and respect your own limitations. It’s a good idea to practice in a swimming pool/bath tub prior to arrival. We are all fully first aid trained.

Will I get seasick on your boat?

No. Moby Dick is very wide and stable and doesn’t roll. We go into the waves on the way out and come back with them. The North sound is very shallow, 10 feet maximum depth, and doesn’t get very rough.

Is it safe to leave my possessions on the boat?

Yes. We are with our own personal group on the boat. People leave their belongings under the seats. No one outside our tour boards the boat.

Can I get dropped at Seven Mile Beach on the way back? How does that work?

On the way back into town, our bus drives down Seven Mile Beach. You have the option to be dropped there if you wish. We can drop you anywhere along SMB but usually it’s the centre of the beach which is Royal Palms, as it’s a beach bar restaurant and they have lot’s of facilities there. They charge $2 entrance to normal cruise ship passengers but it’s free for Moby Dick customers. To get back to the town/port from there, take a taxi which is $4 from the beach, or a bus from main road which is $2.50 per person. It’s a 10 minute journey and there is lots of transport available.

Do you provide food/lunch and drink for the tour?

We do provide free juice and water, so you won’t get thirsty. You will be with us for 3hrs and we don’t provide food/lunch (only for the stingrays!) Bring your own food if you wish.

What if it’s too rough and the tour is cancelled, or our ship can’t dock/tender. What is your cancellation policy?

It’s very rare that we cancel our Stingray City tours. New regulations allow the marine police the power to close the sandbar if they think it is not safe. You pay only when you arrive unless you have a large group (8 or more) and then any deposit will be refunded to you.


 

Stingray City Useful Links

Stingray City on Trip Advisor
Moby Dick Tours on Trip Advisor
Stingray City on Wikipedia
www.stingraycity.org