Dunns River Falls Ocho Rios: FAQ

Is Dunns River Falls Ocho Rios suitable for all ages, how fit do I need to be, can I just be a spectator?

As you see from the pictures you can either climb the falls if you are willing or able, or walk along the side where there is a viewing gallery, the various stages of the waterfall pools can be accessed from any of the landings. You may enter or leave at any of the stages and it’s quite a spectacle to just people watch.

Do you have a cancellation policy?

We want you to be completely comfortable knowing that we will refund if, for any reason beyond your control, you cannot do the tour, e.g. your ship not coming in or due to an unexpected medical problem. You may also cancel the tour for any reason if you give us 48 hours notice.

Where do you meet us at the port and at what time?

You will receive confirmation within 24 hours of your Dunns River Falls Ocho Rios reservation detailing the meeting place and time of tour. We adjust tour times depending on the arrival times of ships. If a ship is late, then we will adjust the tour time accordingly. Our tour guide meets you after you walk off the ship at the cruise terminal. It is a small area and very easy to find him.

What will I need to bring, and are my valuables safe?

If climbing on the waterfall you will need waterproof shoes, or trainers/sneakers you don’t mind getting wet are fine. Suntan lotion, a hat and maybe a towel are also recommended. The bus will be locked so you can leave valuables there.

How long do we spend at Dunns River Falls Ocho Rios?

We are not ‘clock watchers’ and the most important thing is for you to be able to relax and enjoy your day. Usually a group will spend about 2 hours at the falls, climbing, swimming, people watching etc.

How do we get back?

We will give you a map detailing the route back to the cruise terminal. Our guide will also be happy to give you a lift back at a prescribed time if you wish.

Are gratuities included in your tour of Dunns River Falls Ocho Rios?

Good service in this industry is usually rewarded and our guides will go out of their way to make sure you have a good time. Gratuities are not included in the tour but are always appreciated.

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